Managing the Device Operation Center

The Device Operation Center is accessible from both the Organization Portal and the Manufacturer Portal. In the Organization Portal, it displays all the devices enlisted in a specific organization; while in the Manufacturer Portal, it displays all the devices enlisted in all the organizations you have control of as a device manufacturer. These displays allow you to conveniently monitor all of your devices in one place and view alerts in real time.

Note that some device boxes might be marked in red. These are devices which have active alerts regarding their status. To remove this marking, select Clear from the ellipsis menu in the device box.

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Note

Alerts are generated via API requests, either by the device itself or by a plugin that is notified when a device change is recorded. For more information and examples, see Alerts Generation.

Selecting a device box from the list displays the device's basic info on the right. To view more detailed information, click View from the device box or Expand from the right section of the screen.

This opens the Overview tab in the device window. From here, you can also view device alerts and alert history, and edit the device's details. For more information, see Viewing and Editing Devices.

From the Portal Builder, you can define which data to display for each device in the Device Operation Center:

1. Select either the Organization Portal or the Manufacturer Portal, depending on which display you want to customize.
2. Select Devices - Operational list.
3. Select attributes and order them as required.
4. Click Save.

You can also use the Portal Builder to select which attributes you want to see in the alert section, as demonstrated in the following image: