Actual Production Deployment

BioT understands that production deployment is a critical stage in your development path. Deployment to production is performed by BioT after scheduling an agreed upon time frame. Production deployment is done in a cloud account dedicated specifically and only to your production solution.

Once deployment is complete, BioT will test the environment and inform you that it is ready for your testing. At this point BioT will be available to you for any problems that you find and are critical for the correct operation of the production environment.

Communication Channels

During the production stage, all the support channels mentioned in the previous section are available for you.

If you need better support coverage you have the option to sign an SLA with BioT to get 24/7 support for your account.